Purpose
This policy outlines our approach to social media communications and establishes clear expectations for interactions between our institution and individuals who contact us through these channels.
Scope
This policy applies to all social media communications received through our official accounts, including but not limited to direct messages, comments, and replies.
Response Guidelines
Current Students and Clients
As a private university and business, we prioritize communications with our enrolled students and current clients. These individuals have invested in our services and are entitled to appropriate support through our established channels.
General Public Inquiries
While we appreciate public interest in our institution, we maintain the following guidelines for non-client communications:
- Our time and expertise are valuable professional services for which we charge appropriate fees.
- We are not obligated to engage in extended conversations through social media channels.
- The presence of “online” indicators or message “read” receipts does not constitute an obligation to respond.
Available Resources
Before contacting us directly, please utilize our extensive freely available resources:
- Our website
- Published academic papers
- YouTube educational content
- Public documentation
- Search engines
Professional Services
If you require personalized attention or consultation:
- We offer private lessons and professional services at standard rates
- Services can be arranged through our official channels
- Support for these services will be provided as per contractual agreements
Important Notice
Messages demonstrating hostile or entitled behavior will receive this policy notice. We reserve the right to:
- Decline engagement in unpaid consultations
- Redirect inquiries to appropriate paid service channels
- Limit or terminate non-constructive social media interactions
For those interested in accessing our professional services and expertise, we welcome you to:
- Enroll in our programs
- Schedule paid consultations
- Engage our services through proper business channels
Our team members are professionals whose time and expertise carry value. We maintain these boundaries to ensure quality service for our paying clients while preserving work-life balance for our staff.
Contact
For information about our professional services and rates, please visit our website or contact our admissions office.